Blog - Latest News

Google AdWords Frustration Part 2

October 21, 2009/in Featured Articles/by Deborah

How can there be no live customer support at Google? After half an hour with my Bank of America credit card rep trying to find a person at Google AdWords to have a conversation about a disputed charge…we’ve ultimately determined they don’t give a hoot about customer service. Even the corporate headquarters doesn’t have real humans.

The phone numbers Google provided to Bank of America are FRAUDULENT. How can they get away with that?

As much as I am enjoying “What Would Google Do,” written by my former colleague Jeff Jarvis, I am having a hard time pledging allegiance to a company that seems to be so incredibly arrogant.

So I’m writing them a letter. Stay tuned for more in this saga.

What My Clients Say

Working with Deborah is always a joy for me: her practicality is matched by her creativity; her unique ability to combine proven strategies with a 'let's think outside-of-the box' enthusiasm provides me with plenty of fresh ideas. I value her honesty, work-ethic and support services and highly recommend her!

Elizabeth Alvarez, Consultant

Deborah has that unique blend of expertise, motivation and unapologetic drive that anyone starting their own business needs to be successful. I hired Deborah to explore a start-up writing business and along the way, the perfect "real job" landed in my lap. We shifted gears and she coached me through the negotiations. Every minute counts with Deborah, and pays off in multiple ways.

Gwen Mayes, Healthcare Advocate, Attorney

I heartily recommend that anyone launching a business -- or simply figuring out how to make money in these difficult economic times -- consult with Deborah. She has the gift of seeing what you need to do, even -- make that especially -- when you don't.

Ann Brenoff, The Huffington Post

Deborah’s enthusiasm and high energy level inspired me to dig deep to think proactively about my business. Her professionalism and knowledge about Internet marketing have helped me tremendously.

Henry Weaks, Business Broker

If it was not for Deborah I would not be in business today. She is creative, positive and knowledgeable in what she does. She had amazing insight: if anyone can help get you motivated and put you on the right path Deborah can.

Jacqueline Mills, Soft Touch Beauty Solutions

Deborah is an idea machine! She has a way of expanding your sense of possibility. She's direct, efficient & incredibly bright. I highly recommend Deborah - her coaching, web tools & seminars...all well worth your time & energy!

Kelli Anders

Deborah Gallant is an interesting and compelling speaker. Our Chamber members found her talk on “How to Get Out of Marketing Overwhelm? Relevant and very useful to their businesses. I highly recommend Deborah to help meet your sales, marketing and technology objectives.

President of Columbia County ChamberHudson, New York

Deborah and Marty go above and beyond while helping you find the right message to put in your website video. Their easy laid back style puts your fears to rest about being in front of a camera. Most business owners are great at using words to describe themselves and their business, but to really “communicate” in a video format requires that you work with professionals that can make you look and sound like the professional that you are, Deborah and Marty are the team that can help you. The whole process was simple and easy. Thank you Deborah and Marty for making me look so good! –A not particularly photogenic nervous Nelly.

Suzanne Harrison, The Tangible EffectConsultant

Ideas, Inspiration & Tools to Bring Your Business to the Next Level

"Explore coaching with me with a no-obligation session!"

Google AdWords Frustration Part 2