Nobody starts a new business because they like doing the drudgery. Heck, if you liked being a paper-pusher, you'd probably have kept working for someone else. You probably began your business because you had a vision, an idea for something bigger---a passion for what you were doing. Sometimes it can be hard to remember that when you're so busy doing the boring stuff.
But it's got to get done and even if you don't do it yourself, you've got to understand it all---the buck stops with you when it's your business.
Quick story: My business partner who built our website-builder with me eight years ago was the technologist who wrote the code, supported the clients and was the hands-on person for everything related to our application. When he decided he was going on to work on some other things, I was left to handle my job and figure out his, too. Overnight I learned all the ins-and-outs of the technology of the site builder. Did I want to do this? No way, it was much easier to hand it off. But if I was truly going to own this business and make it work, I had to bother to get good at the stuff that wasn't the stuff I would naturally want to do. And guess what? Even though I eventually hired other technology professionals and client support people, being forced to learn made me a better business owner.
Making sure all the details are handled correctly add up to making you a more effective leader and manager. You can still choose to delegate work, but it is incumbent on you to dig in and understand even the most mundane details of what happens in your business....like how your phone is answered, what your email newsletters look like, which search terms are embedded in your website. These tasks may not be glamorous, but they add up to successful business.
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